General support

General Support form

Please complete this form for general inquiries. Fields marked with * are mandatory

Suport General - Furnizori

Subject

What is your question about

Phone number

Describe your problem

Upload attachments (max. 4 MB)

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I declare on my own responsibility that the information provided is complete and accurate, being aware of the provisions of Art. 326 of the Criminal Code regarding false statements. I confirm that I have been informed regarding Privacy Policy the National Institute of Public Health and that I understand INSP may request, for the purpose of verifying and confirming this declaration, relevant supporting documents.

GDPR: I confirm that I have taken note of the information regarding the processing of personal data, in accordance with Regulation (EU) 2016/679 and the Privacy Policy of the INSP.

Account recovery

Account Recovery form

Please complete this form if you have lost access to your account on the platform. Fields marked with * are mandatory.

Pierdere Cont - Furnizori

The undersigned (Last name)

The undersigned (First name)

As administrator/legal representative of the Operator

Registered office address

Postal code

Business phone number

Unique registration code (CUI)

Trade Register number

Reason for the request

Upload a valid Certificate of Incorporation signed electronically by O.N.R.C. (PDF format only, max. 4 MB)

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Upload a copy of the identity card (PDF, PNG, JPG, JPEG format only, max. 4 MB)

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GDPR: I confirm that I have taken note of the information regarding the processing of personal data, in accordance with Regulation (EU) 2016/679 and the Privacy Policy of the INSP.

Account Deletion

Account Deletion form

Please complete this form for general inquiries. Fields marked with * are mandatory

Dezactivare cont - Funizori

The undersigned (Last name)

The undersigned (First name)

As administrator/legal representative of the Operator

Registered office address

Postal code

Phone/Mobile

Unique registration code (CUI)

Trade Register number

Reason for the request

Upload a valid Certificate of Findings (Certificat Constatator), digitally signed by the National Trade Register Office (O.N.R.C.), confirming that the economic operator no longer has registered CAEN codes that include cigarette retail activities at its business locations, or a Deregistration Certificate proving that the economic operator has ceased its activity (PDF format only, maximum 4 MB).*

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Upload a copy of the identity card (PDF, PNG, JPG, JPEG format only, max. 4 MB)

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GDPR: I confirm that I have taken note of the information regarding the processing of personal data, in accordance with Regulation (EU) 2016/679 and the Privacy Policy of the INSP.

Support Requests

General Support form

Account Recovery form

Account Deletion form

General Support form

Account Recovery form

Account Deletion form

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